Privacy notice
This outlines how we use information you share when requesting an experience, so you can feel confident about your inquiry.
What we use your information for
- Request confirmation: to review availability and send you practical next steps.
- Communication: to respond to your questions and coordinate timing details.
- Customer support: to help address changes, accessibility requests, or planning clarifications.
Your choices
- Choose whether you want to receive email updates related to your request.
- Update your message when plans change by sending an updated note.
- We aim to keep communication relevant to your inquiry.
How long we keep information
We keep request information for as long as needed to provide the service, handle communications, and meet applicable record-keeping obligations.
Keeping your info secure
We use reasonable safeguards designed to protect information from unauthorized access, use, or disclosure.
Questions about privacy?
If you have questions about your request information or communication preferences, please reach out through our support page.